Terms of Use

Terms of Use

These Terms of Use ("Terms") govern your access to and use of the Vouchmark website (the "Site") and the services provided by Vouchmark. By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully before using the Site.

1. Acceptance of Terms

By using Vouchmark, you agree to comply with and be bound by these Terms of Use. If you do not agree to these Terms, you may not access or use the Site or any services provided by Vouchmark.

2. Modifications to Terms

Vouchmark reserves the right to modify these Terms at any time without prior notice. Any changes will be effective upon posting to the Site. Your continued use of the Site after such changes constitutes acceptance of the new Terms. It is your responsibility to review these Terms regularly.

3. User Responsibilities

  1. Users must provide accurate and truthful information when registering or submitting data to Vouchmark. Misrepresentation of identity, qualifications, or affiliation may result in account suspension or termination.

  2. Users are responsible for maintaining the confidentiality of their login credentials and are fully responsible for all activities that occur under their account. Vouchmark is not liable for any loss or damage arising from unauthorized use of your account.

  3. Users must not engage in any illegal activities, including but not limited to fraud, unauthorized access, data theft, or malicious software distribution, while using the Site.

  4. Vouchmark reserves the right to investigate any suspected violations of these Terms and may report such violations to relevant authorities where required.

4. Vouchscore System

The Vouchscore system is designed to provide an objective rating based on factors such as business registration, customer feedback, legal compliance, and financial stability. Vouchmark strives to ensure the accuracy of the Vouchscore, but does not guarantee its reliability or that it will reflect current business performance at all times.

Businesses may be subject to review and have their Vouchscore adjusted periodically based on new data or complaints. Vouchmark reserves the right to suspend or remove a Vouchscore if it determines that the business has violated any terms or provided misleading information.

5. User-Generated Content and Reviews

Users may submit reviews, comments, and other content ("User Content") to the Site. By submitting User Content, you grant Vouchmark a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, translate, and distribute such content. You warrant that any User Content submitted does not infringe on any third-party rights and is not defamatory, illegal, or harmful.

Vouchmark reserves the right to remove or modify any User Content at its discretion. Users are prohibited from submitting content that contains viruses, spam, or any material that violates applicable laws.

6. Payments and Services

Certain services provided by Vouchmark may require payment. By subscribing to or purchasing any paid service, you agree to pay the applicable fees and charges. Vouchmark reserves the right to change its pricing, fees, or payment terms at any time. All payments must be made in a timely manner, and failure to pay may result in suspension or termination of services.

7. Limitations on Use

Users are prohibited from:

  • Using the Site to harass, defame, or harm other users, businesses, or third parties.
  • Collecting or storing personal information about other users without their explicit consent.
  • Using automated tools or bots to access, scrape, or manipulate data from the Site.
  • Engaging in any activity that disrupts or interferes with the operation of the Site or its services.
8. Termination of Access

Vouchmark reserves the right to terminate or suspend your access to the Site at any time, with or without notice, for conduct that violates these Terms, disrupts the Site, or is harmful to other users. Upon termination, all rights granted to you under these Terms will immediately cease.

9. Disclaimer of Warranties

Vouchmark provides its services on an "as-is" and "as-available" basis. We make no warranties, either expressed or implied, regarding the accuracy, reliability, or completeness of the information, services, or content provided on the Site. Vouchmark disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Vouchmark and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to, loss of profits, data, or goodwill, arising from your use of or inability to use the Site or its services, even if Vouchmark has been advised of the possibility of such damages.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms shall be resolved exclusively in the courts of New York, and you consent to the personal jurisdiction of such courts.

12. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us at support@vouchmark.com.